Our Framework

A Managed System, Not a Shopping List.

Most households that believe they are prepared are not. They have supplies without structure, intentions that have not been executed, and asset documentation that would not survive a post-loss review. Held Advisory Group exists to close that gap — with a white-glove, concierge-level engagement that delivers a complete household resilience system, built to your property and maintained over time.

The gap between intention and infrastructure

The preparedness industry has largely trained households to think in terms of products — a kit, a bag, an app. The result is a shelf of supplies that creates a false sense of security, and a set of critical gaps that only become visible at the worst possible moment.

Documentation is incomplete or unverifiable. Evacuation plans exist on paper but have never been practiced. Family members do not know their roles. Insurance carriers ask for records that do not exist. The first 24 to 72 hours become defined by avoidable ambiguity rather than structured response.

This is not a failure of intention. It is the predictable result of treating preparedness as a product rather than a system.

Our Approach

Held Advisory Group functions as a private household resilience advisory firm. Our engagement begins with a structured assessment of your property, your household composition, your insurance relationships, and your specific risk exposure — whether that is wildfire, seismic activity, extended utility failure, or flood.

From that assessment, we design and implement a tailored three-pillar resilience system, approved by you at each step. Every component is coordinated, documented, and confirmed before we consider an engagement complete. You are present for two home visits. We handle everything in between.


The Three Pillar Framework

Pillar 1
Insurance-Ready Asset Documentation

Your assets are documented before disruption occurs — so your claims are defensible, your records are immediately accessible, and post-loss friction is eliminated before it begins.

Insurance protects your assets. Structure protects the process. Without defensible pre-loss documentation, even a well-structured policy produces a claim experience defined by friction, delay, and dispute.

We build a comprehensive, end-to-end encrypted documentation system — room-by-room video walkthroughs, categorized and itemized personal property inventories, and organized records of high-value items — all structured for insurance carrier alignment and claim defensibility. The result is a household that can demonstrate the full extent of its losses clearly, quickly, and credibly.

What we deliver
  • Room-by-room video documentation of all household contents
  • Categorized and itemized personal property inventory
  • Organized records of high-value items, collections, and significant personal property
  • Insurance Readiness Memo cross-referencing your inventory against your current coverage
  • End-to-end encrypted digital vault, cloud-redundant, transferred to your ownership at engagement close
  • Encrypted physical backup drive
More about Asset Documentation →
Pillar 2
Preparedness Infrastructure

Professionally sourced, organized, and staged — so your household can shelter in place or evacuate without improvising under stress.

Professionally implemented readiness is not about stockpiling. It is about having the right resources in the right configuration so that your household can act decisively, without searching, guessing, or improvising.

We source, organize, label, and install every component — calibrated to your household size, property configuration, and the specific hazard profile of your location. Every item has a place, a purpose, and a person responsible for it. Preparedness is infrastructure. Not a shopping list.

What we deliver
  • 14-day shelter-in-place supply system, organized and staged within the home
  • Customized grab-and-go kits for each household member, including pets
  • Vehicle emergency kits for all household vehicles
  • Critical response equipment selected for your property's specific hazard profile
  • Utility shutoff tools positioned and labeled at relevant access points
  • Annual supply rotation and refresh available through annual retainer
More about Preparedness Infrastructure →
Pillar 3
Household Emergency Protocols

Every member of your household knows exactly what to do, in what order, and who is responsible — from the first moment of disruption through evacuation and beyond.

A plan that exists only in one person's head is not a plan. We design a complete framework of household emergency protocols — so the decisions that need to be made once, in advance, do not need to be made under stress.

Every protocol is custom-designed to your property, your household composition, and your specific hazard exposure. Every member of your household — including staff and regular caregivers — leaves with a clear, practiced role. The goal is operational clarity from the first moment of disruption.

What we deliver
  • Primary and secondary evacuation routes mapped to your property and neighborhood
  • Role assignments for every household member across emergency scenarios
  • Utility shutoff procedures, documented and posted throughout the home
  • Out-of-area communication plan with designated contacts and redundant methods
  • Pet and dependent care protocols
  • Printed emergency protocol card personalized for each household member
  • Household Preparedness Dossier — your complete system record at engagement close
More about Household Emergency Protocols →

Our Process.

Every engagement follows a defined four-week structure — designed to move efficiently, respect your time, and deliver a completed resilience system without placing the burden of coordination or follow-through on you. You are present for two home visits. We handle everything in between.

Week 0
Private consultation
  • Complimentary conversation to review your household's preparedness profile and resilience score
  • Tailored menu of recommended services presented following the consultation
  • You select the scope that fits — full engagement or specific components
Week 1
Home visit — assessment
4–5 hours at your home
  • Visual hazard risk assessment of your property and surroundings
  • Confirmation of existing preparedness infrastructure
  • 30-minute sit-down interview to gather household-specific information and needs
  • Video documentation of your home and detached buildings
  • Scanning of important documents
Week 2
Planning phase — your review
Deliverables sent to you for review and approval
  • Asset documentation snapshot and prioritization
  • Customized product package recommendation
  • Proposed staging areas for preparedness infrastructure
  • Draft household communication plan
  • Draft evacuation protocols

Once you approve the product package, our team moves into sourcing.

Week 3
Sourcing and documentation
Handled entirely by our team
  • Revisions to planning documents based on your notes
  • Sourcing of approved product package
  • Finalizing asset documentation
Week 4
Home visit — installation and training
4–5 hours at your home · 1 hour with all household members present
  • Installation and staging of carefully labeled preparedness infrastructure
  • Handover of completed asset documentation with instructions for encrypted backup access
  • Walkthrough of communication plan and evacuation protocols with all household members
  • Distribution of personalized emergency plan documents to each household member

What Held Advisory Group is not.

The Held framework is not a preparedness product. It is not an emergency kit at a higher price point, a self-directed planning tool, or a one-time purchase.

It is a private advisory relationship — the same standard of white-glove, concierge-level care you expect from your estate attorney, your wealth manager, your insurance broker — applied to the one dimension of household risk they cannot fully address on your behalf.

We conduct a thorough intake and site assessment. We design, deliver, and maintain a complete household resilience system. Every element is tailored. Every detail is handled. Our clients do not manage checklists, research supplies, or draft evacuation protocols. They engage us once, and we build the system.

We carry it.

Take the online Household Resilience Test.

Get a real-time assessment of your household’s preparedness by answering a set of essential questions.

Held Advisory Group does not collect any data put from this test.